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• 2023
• • 2 Novembre
  • Par Fellanza ABDULLAHU
  • 
  • Bureau Kosovo KSV/017
  • Santé
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  KOSOVO - Introducing new services to General Hospitals Prizren and Gjilan

  The introduction of new services in the public healthcare system in Kosovo through the support of the Luxembourg Cooperation directly contributes to enhancing and improving the quality of healthcare for Kosovo citizens.

  Project KSV/017 - Health sector support programme in Kosovo - Phase II is currently playing a crucial role in assisting General Hospital Prizren and General Hospital Gjilan to introduce and implement new services, such as the Pathology Laboratory and Maxillofacial Service.

  The mission is crystal clear: to bring new and accessible healthcare services right to the doorstep of the public. It's all about lightening the load on the wallets of citizens in these two regions who used to embark on long, costly journeys and utilise expensive private healthcare options for specialised care.

  As the Pathology Laboratory takes root in General Hospital Gjilan, the hospital's staff will acquire the ability to conduct a diverse range of diagnostic tests. This means that patients can now receive swift diagnoses and timely treatments right in their own neighborhoods. Meanwhile, the Maxillofacial Service at General Hospital Prizren opens doors to highly skilled surgeons equipped with cutting-edge technology, offering comprehensive care for conditions affecting the face, jaw, and mouth - all conveniently available nearby. The success of these services will be closely monitored and continuously adjusted to enhance their effectiveness.

  Moreover, project put a spotlight on creating spaces that are not just functional but also welcoming and comfortable for both patients and medical staff, supporting the improvement and delivery of quality services in General hospitals Prizren and Gjilan.

  Pathalogy Laboratory at General Hospital Gjilan

  The initiative of this project in assisting General hospitals Prizren and Gjilan with the introduction of innovative services holds great potential. As these services take root and demonstrate their value, they can serve as a model for other low-funded public healthcare systems in developing countries, illustrating the possibility of positive transformation even with limited resources.

  The project KSV/017 - Health sector support programme in Kosovo - Phase II is co-funded by the Government of Kosovo and the Grand Duchy of Luxembourg and implemented by the Kosovo Ministry of Health and LuxDev, the Luxembourg Development Cooperation Agency.

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• • 11 Juillet
  • Par Saranda SADIKI
  • 
  • Bureau Kosovo KSV/017
  • Santé
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  KOSOVO - Revolutionising patient careHow "morbidity and mortality conferences" are improving surgical practice in General Hospital Prizren

  “We have what we need, if we use what we have.” - Edgar Cahn

  The General Hospital "Prim. Dr. Daut Mustafa" in Prizren (GH Prizren) is making a mark in the Kosovar healthcare system with its bold and innovative approach to transforming its surgical department. Among the hospital's recent efforts is the introduction of morbidity and mortality conferences as a forum for discussing complicated cases and deaths and using lessons learned.

  Morbidity and mortality conferences provide opportunities for health care professionals to share their experiences and foster a culture of open communication, learning, and accountability that are critical to promoting patient safety and quality of care. Through these conferences, healthcare professionals gain valuable insights into best h practices, current research, and emerging trends in healthcare, ultimately better equipping them to address the complex challenges in their work environments.

  This is in line with the objectives of the Health sector support programme in Kosovo - Phase II, which aims to promote culture change among hospital staff in GH Gjilan and Prizren by supporting innovative thinking, taking global perspectives, capitalising on experiences, and learning from mistakes to improve service delivery and safety.

  ​​​The first morbidity and mortality conference at GH Prizren proved to be an exceptional learning opportunity for healthcare professionals. Participants shared unique patient cases, discussed the latest treatment approaches, and engaged in stimulating debates on emerging medical topics. The event provided an ideal platform for interdisciplinary dialogue and allowed participants to learn from each other's experiences.

  

  Following this successful event, GH Prizren is now planning to continue and organise regular quarterly morbidity and mortality conferences in different departments to benefit from the experience of the surgical department. This new approach to service delivery is a significant milestone in Kosovo's health sector and is expected to spread to other hospitals and health care providers in the country. The success of this transition at GH Prizren demonstrates that change is possible and that the health sector in Kosovo can continue to develop and improve through the introduction of innovative and collaborative practices. As the hospital continues to lead the way in this new approach to service delivery, patients can look forward to receiving the highest quality healthcare services in Kosovo.

  The Health sector support programme in Kosovo - Phase II is co-funded by the Government of Kosovo and the Grand Duchy of Luxembourg and implemented by the Ministry of Health of Kosovo and LuxDev, the Luxembourg Development Cooperation Agency.

  ↑ Haut de la page
• • 14 Avril
  • Par Saranda SADIKI
  • 
  • Bureau Kosovo KSV/017
  • Santé
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  KOSOVO - Training for the maternity and neonatal units at two General Hospitals

  Two major hospitals in Kosovo, the General Hospital Gjilan and the General Hospital Prizren, are taking important steps to improve healthcare services for new-borns and infants. The hospitals are the main providers of health care services for the newly born in their respective regions, including neonatal cases that require specialised care.

  Although providing high-quality neonatal care can be challenging, especially when health professionals lack appropriate training and resources, significant progress has been made toward meeting EU standards through incremental improvements enabling health professionals to deliver the best possible care to their patients.

  

  The Kosovo Doctors Chamber has partnered with the health sector support programme team through the Delegation Agreement for Funds and implementation (DAFI) to launch a programme aimed at equipping medical professionals in neonatal departments with the necessary skills and resources to provide high-quality care once the training needs have been identified.

  The programme will be led by two experienced paediatricians and neonatologists from the two Clinical Hospital Centers Osijek and Zagreb and includes 32 participants. The main goal is to improve the knowledge, skills and abilities of healthcare professionals, including physicians, nurses and midwives working in the maternity and neonatal units of the two hospitals in Gjilan and Prizren.

  

  

  During the seven-day programme, in addition to theoretical lectures and hands-on training exercises in both hospitals, an assessment and evaluation of the current state of neonatal care will be conducted. This assessment will help identify areas for improvement and enable trainers to tailor training to the specific needs of each hospital. The programme will cover various aspects of neonatology, including preventive care, neonatal resuscitation, respiratory support and treatment of respiratory distress syndrome.

  Participants will be provided with comprehensive knowledge and practical skills to perform the procedures and operate with the equipment. Simulated scenarios to promote step-by-step learning and personal development will be presented. These scenarios also provide healthcare professionals with the opportunity to practice teamwork, coordination and communication among team members resulting in improved emergency response skills.

  The anticipated success of the programme demonstrates the critical role that neonatology and paediatrics departments play in improving patient outcomes and shows the importance of collaboration across health systems. Given the specialised nature of neonatal care, the theoretical and practical training of medical staff in Kosovo neonatal units will make an important contribution to improving neonatal care and outcomes in the Kosovo health system.

  The health sector support programme in Kosovo (Phase II) is co-funded by the Government of Kosovo and the Grand Duchy of Luxembourg and implemented by the Kosovo Ministry of Health and LuxDev, the Luxembourg Development Cooperation Agency.

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• 2022
• • 11 Novembre
  • Par Blerta AVDIU
  • 
  • Bureau Kosovo KSV/017
  • Santé
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  KOSOVO - Inauguration of the surgery ward at the General Hospital of Prizren

  The inpatient surgical ward of the General Hospital (GH) in Prizren was officially inaugurated by the Minister of Health, Dr Latifi and the Chargée d’affaires a.i of Luxembourg in Kosovo, Mrs Natacha Gomes. The newly renovated surgery ward will provide an opportunity for enhancing conditions and advancing the quality of care for the inhabitants of the Prizren region by ensuring high-quality services based on international standards. Currently, GH Prizren provides healthcare services for inhabitants of Dragash, Malisheva, Mamusha, Prizren, Rahovec, and Suhareka. In addition, it also serves as a healthcare provider for citizens from the region especially to the bordering city of Kukës in Albania and some villages from the border with North Macedonia.

  

  The newly renovated and modernised surgical ward also boasts of new high-tech equipment including endoscopic retrograde cholangiopancreatography (ERCP) equipment, abdomen ultrasound, colonoscope and gastroscope, patient monitors, bipolar electrocoagulator, operating theatre equipment, plasma sterilizer, etc. The infrastructural renovations, newly purchased equipment and standardised processes of the surgical ward will increase the access of patients to new and higher quality services, thus, reducing their referral to other levels of care within the country and abroad. It will also contribute to reduce the financial burdens for patients by providing free medical services in public hospitals.

  As stated by the Minister of Health this investment marks an important moment for healthcare development and advancement, as “patients will be able to access better conditions and services to treat their health problems”.

  The KSV/017 project is co-funded by the Government of Kosovo and the Grand Duchy of Luxembourg and implemented by the Kosovo Ministry of Health and LuxDev, the Luxembourg Development Cooperation Agency. 

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• • 15 Septembre
  • Par Blerta AVDIU
  • 
  • Bureau Kosovo KSV/017
  • Santé
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  KOSOVO - Inauguration of three major infrastructural projects at the General Hospital Gjilan

  September 9, 2022, marks the inauguration day of the renovated pulmonology ward, pathology laboratory and radiology department at the General Hospital of Gjilan (GH Gjilan), a longstanding partner of the Grand Duchy of Luxembourg, through LuxDev. GH Gjilan is being supported since 2017 to build and provide quality and safe services through different interventions at the individual, organizational and institutional level. This ceremony was attended by the head of missions of the Luxembourg Embassy in Kosovo, Mr Eric Dietz, the Minister of Health of the Republic of Kosovo, Dr Rifat Latifi, Resident Representative of LuxDev in Kosovo, Mrs Gulten Aka, and other distinguished figures of the Kosovo Hospital and University Clinical Services, as well as the Gjilan Municipality.

  

  The new infrastructural interventions at the pulmonology ward, pathology laboratory and radiology rooms marked an important milestone in the development and advancement of health services in the region of Gjilan. The introduction of a new diagnostic services that will directly improve patient care and the health and well-being of the population, save more lives, and better protect citizens from financial hardship.

  

  In a statement, Dr Arsim Emini, executive director of the GH Gjilan, expressed his gratitude to the Luxembourg taxpayers and the Grand Duchy of Luxembourg for the support provided to GH Gjilan and looks forward to the continued support. Despite the challenges, Dr Emini asserts that strengthening the hospital team and working together with international partners can improve quality of service provision and achieve international standards in healthcare. This comprehensive set of interventions contributes to sustainable development and the transformation of the healthcare system in the country.

  

  

  The KSV/017 project is co-funded by the Government of Kosovo and the Grand Duchy of Luxembourg and implemented by the Kosovo Ministry of Health and LuxDev, the Luxembourg Development Cooperation Agency. 

  ↑ Haut de la page
• • 7 Mars
  • Par Saranda Sadiki
  • 
  • KSV/017
  • Santé
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  KOSOVO - State of the art hospital beds for General Hospitals

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• 2021
• • 30 Décembre
  • Par Blerta Avdiu
  • 
  • Bureau Kosovo KSV/017
  • Santé
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  KOSOVO - Alignment of project activities with the Ministry of Health for 2022

  At the end of 2021, a workshop was organized by the “Health sector support programme – Phase II” in cooperation with the Ministry of Health (MoH) in order to align activities for 2022.

  All this year long, the project will assist the MoH’s staff to strengthen their leadership capacities. How? Through different activities specifically oriented towards the legal and strategic management departments, with the purpose to build an adequate framework to support the separation of functions between providers and purchasers. On the MoH's side, a new health sector strategy will be created.

  Also, the project will continue to support the “Strategic Management Department” by developing the internal regulations and policy documents. With a proper use of the “Division for Quality and Safety of healthcare services” within the respective department, the MoH will be able to develop new quality improvement tools that will increase the quality of service provision.

  

  The KSV/017 project is co-funded by the Government of Kosovo and the Grand Duchy of Luxembourg and implemented by the Kosovo Ministry of Health and LuxDev, the Luxembourg Development Cooperation Agency.  

  ↑ Haut de la page
• • 30 Septembre
  • Par Blerta Avdiu
  • 
  • KSV/017
  • Santé
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  KOSOVO - General hospitals of Gjilan and Prizren perform the evaluation of their strategic plans 2017-2021

  For the first time since the establishment of the general hospitals of Gjilan and Prizren, several decades ago, these were equipped with the necessary technical and financial assistance by the Health sector support programme in Kosovo (Phase II) project, KSV/017, for the drafting of Gjilan and Prizren general hospitals' strategic plans 2017-2021 and the implementation of the activities foreseen in the respective plans.

  During this period, the strategic plans provided a framework for the management and staff to align their programme initiaves in the service planning process. In addition, the drafting process itself and the skills acquired over the years were very useful in guiding and preparing the hospitals’ staff in managing the pandemic more strategically, which subsequently led to the provision of better services and treatment of Covid-19 patients.

  As the end of the 2021 approaches, the project in close collaboration with the staff of the hospitals, will perform an evaluation of the implementation of the strategy with a twofold purpose:

  • to assess the extent to which the strategic objectives have been achieved; and  
  • to increase capacities for proper monitoring and evaluation of the strategic documents.

  The outcomes of the evaluation and the lessons learnt will pave the way for the design of the new institutional development plans for the upcoming period 2022-2026.

  The project KSV/017 was co-funded by the Government of Kosovo and the Grand Duchy of Luxembourg and implemented by the Kosovo Ministry of Health and LuxDev.

   

  

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• • 5 Juillet
  • Par Blerta Avdiu
  • 
  • KSV/017
  • Santé
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  KOSOVO - Improving quality of healthcare services and finalising the elaboration of QMS tools

  In its further efforts to improve quality of healthcare services, the project is committed to provide opportunities for the staff of different departments at the GH Gjilan and Prizren to continue their professional development that will contribute to the usage of newly procured equipment, quality of their practice and service delivery. To this end, the project as a part of the capacity development activities within Result 2 has assisted the hospitals on organizing training courses on usage of the ultrasound techniques of the carotid vessels, radiology examinations and pulmonary functions. Once completed, the participants will receive accredited certificates from the Kosovo Doctors’ Chamber.

  

  The project also aims to embed a quality management system (QMS), while simultaneously considering the complexity of the healthcare sector and compatibility to Kosovo context, the project during this period has helped pave the way for the staff of the General Hospitals of Gjilan and Prizren in the elaboration of quality and safety tools (e.g. SOPs) with the ultimate objective being the quality improvement of healthcare services. As shown by many studies, the development and use of SOPs compose an integral part of a successful quality system and secure a common framework and uniformity in the provision of healthcare services, thus, improving efficiency and safety for the patients. As of now, the working groups from both hospitals in collaboration with the project team have drafted twenty-two written instruction documents.

  The KSV/017 project is co-funded by the Government of Kosovo and the Grand Duchy of Luxembourg and implemented by the Kosovo Ministry of Health and LuxDev, the Luxembourg Development Cooperation Agency.

  ↑ Haut de la page
• • 2 Avril
  • Par Blerta Avdiu
  • 
  • Bureau Kosovo KSV/017
  • Santé
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  KOSOVO - Quality improvement of healthcare services

  The extension of the Health Sector Support Programme in Kosovo (Phase II), KSV/017, aims to continue the support given to the General Hospitals of Prizren and Gjilan by improving the Quality and Safety (Q&S) of service provision through:

  • elaboration of Q&S tools; and
  • provision of professional training, infrastructural works, and basic equipment for surgery and pulmonology departments.

  

  Considering the importance of quality improvement of healthcare services and everyone’s role in ensuring that these services are safe, timely, patient-centred, effective, equitable and efficient, different working groups composed of doctors, nurses and technical staff have been established with a focus on improving processes, systems and clinical practices within the hospitals. The simultaneous and systematic work with the departments will result in streamlining and standardizing processes of both hospitals.

  

   

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