On 13 December 2018, Project KSV/017 supported the Kosovo Hospital University Clinical Service (KHUCS) in organising an end-of-year event, aimed at presenting the progress of Kosovo Health Institutions during 2018, especially the General Hospitals of Prizren and Gjilan which are supported by the Project. The Minister of Health, Uran Ismajli, the Director General of KHUCS, Dr. Basri Sejdi, the Director of the General Hospital of Gjilan, Dr. Nisret Hajrullahu, and the director of the General Hospital of Prizren, Prof. Dr. Afrim Avdaj, presented the achievements of their respective institutions.
Minister Ismaili indicated that when priority is given to the healthcare investment, the health workers will be motivated to restore the dignity of the hospitals. The aim of these investments in the healthcare system is that the patients perceive public medical institutions as a place where adequate healthcare services are provided.
He further said that there has been a degradation of the health system for a long time, especially in institutional care, which has led to patients’ suffering and dissatisfaction.
The lack of motivation of the medical staff and the lack of medical equipment’s is limiting the potential of doctors to perform their job properly. “Today, we have started with big investments, we are increasing the budget from year to year and we are also urged to see to the increase of salaries of health workers" added Ismaili
The Minister called 2018 an intensive and successful year, stating that public health institutions were more committed to their work and the patients were able to access more quality services.
He expressed the hope that 2019 would be an even more successful year, with more funds available, improved infrastructure, further modernisation and more advanced medical equipment. He also indicated the Ministry’s focus for 2019 will be the implementation of health insurance.
Dardan Parduzi, Head of Contracting Healthcare Services aat KHUCS, presented their results which included investments in new medical infrastructure and equipment that have contributed to improving working conditions for healthcare staff and benefitted patients.
The achievements presented by the Directors of the General Hospital of Prizren and Gjilan included: an increase of own source revenues, a decrease of utility expenses and the provision of new services. Both Directors confirmed the introduction of the following documents within hospital units aimed at the improvement of service provision:
Patient information sheet Standard operating procedures Informed consent form
Among the priorities for the future, the Director of Prizren General Hospital highlighted the construction of the Mother and Child Facility and the provision of Invasive Cardiology, as well as Oncology Services. He further stated the Government’s intention of turning the General Hospital of Prizren into the Second University Clinical Centre in Kosovo.
During the event, the working groups of the Prizren and Gjilan Hospitals also presented brochures that were developed to better inform patients of possible diseases:
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