KOSOVO - Improving quality of healthcare services and finalising the elaboration of QMS tools
In its further efforts to improve quality of healthcare services, the project is committed to provide opportunities for the staff of different departments at the GH Gjilan and Prizren to continue their professional development that will contribute to the usage of newly procured equipment, quality of their practice and service delivery. To this end, the project as a part of the capacity development activities within Result 2 has assisted the hospitals on organizing training courses on usage of the ultrasound techniques of the carotid vessels, radiology examinations and pulmonary functions. Once completed, the participants will receive accredited certificates from the Kosovo Doctors’ Chamber.
The project also aims to embed a quality management system (QMS), while simultaneously considering the complexity of the healthcare sector and compatibility to Kosovo context, the project during this period has helped pave the way for the staff of the General Hospitals of Gjilan and Prizren in the elaboration of quality and safety tools (e.g. SOPs) with the ultimate objective being the quality improvement of healthcare services. As shown by many studies, the development and use of SOPs compose an integral part of a successful quality system and secure a common framework and uniformity in the provision of healthcare services, thus, improving efficiency and safety for the patients. As of now, the working groups from both hospitals in collaboration with the project team have drafted twenty-two written instruction documents.
The KSV/017 project is co-funded by the Government of Kosovo and the Grand Duchy of Luxembourg and implemented by the Kosovo Ministry of Health and LuxDev, the Luxembourg Development Cooperation Agency.↑ To the top